Cancellation Policy

MODIFICATION AND CANCELLATION OF SERVICES

After formalizing the booking, the User must review its contents in order to identify any material errors in the entered data.

Any modification or cancellation of contracted services must be requested by the User via email to congresos@bcocongresos.com . BCO CONGRESOS must expressly confirm the modification and/or cancellation by email. Otherwise, the modification and/or cancellation shall not be valid and, if the User fails to appear at the beginning of the service, the cancellation policy indicated at the time of booking shall apply.

For each modification and/or cancellation request, BCO CONGRESOS shall inform the User of any applicable charges according to the conditions indicated at the time of booking.

RIGHT OF WITHDRAWAL

This is the User’s right to terminate a contract in certain cases without justification or penalty.

Pursuant to article 103(l) of Royal Legislative Decree 1/2007, the right of withdrawal shall not apply to contracts relating to accommodation services for purposes other than residential use, transport of goods, vehicle rental, food services or leisure-related services, where the contract provides for a specific execution date or period.

Accordingly, the User shall not have the right to withdraw from the contract once the booking has been made and purchase confirmed, without prejudice to the modification and cancellation conditions set out in section 6.4 of these General Conditions.

If the User expresses their intention to cancel any services contracted through this Website, the cancellation conditions indicated at the time of contracting shall apply.